Privacy Policy

Last updated: 26 October 2026

Introduction

This Privacy Policy explains how OM SAI (“we”, “us” or “our”) collects, uses, stores and protects personal information when you visit omsai.solutions (the “Website”), contact us or use our digital marketing services. By using the Website you agree to the practices described in this policy.

We are committed to handling your data responsibly and in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Information we collect

We may collect the following information:

• Contact details you submit through our forms or by email, such as your name, email address, phone or WhatsApp number, company name and the service you are interested in.
• Information you share with us while we deliver services, such as access to advertising, analytics or social media accounts, business data and marketing materials.
• Usage data collected automatically when you browse the Website, such as your IP address, browser type, device, pages visited and referring website, gathered through cookies and analytics tools.
• Communication records, including emails, messages and call notes relating to your enquiry or project.

How we use your information

We use personal information to:

• Respond to enquiries and provide quotations and proposals.
• Deliver, manage and improve the services you have engaged us for.
• Send invoices, service updates and administrative communications.
• Send marketing communications about our services where you have agreed to receive them. You can opt out at any time.
• Analyse Website traffic and improve the content, design and performance of the Website.
• Comply with legal, accounting and regulatory obligations.

Cookies and analytics

The Website uses cookies and similar technologies to remember your preferences and to understand how visitors use the site. We may use analytics services such as Google Analytics, which collect anonymised usage information. You can control or disable cookies through your browser settings, although some parts of the Website may not function correctly without them.

Sharing of information

We do not sell your personal information. We may share it with trusted third parties only where necessary, including:

• Service providers who help us operate the Website and deliver our services, such as hosting, email, analytics, advertising and CRM platforms.
• Advertising and social media platforms such as Google and Meta when we manage campaigns on your behalf, subject to their own privacy policies.
• Professional advisers, auditors and authorities where required by law or to protect our legal rights.

Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, to provide services under our agreement with you, and to meet legal and accounting requirements. Enquiry data that does not lead to an engagement is normally deleted within 24 months.

Security

We use reasonable technical and organisational measures, including secure hosting, access controls and encrypted connections, to protect personal information from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion, or withdraw consent to marketing communications. To exercise these rights, email us at support@omsai.solutions. We will respond within a reasonable time and may need to verify your identity before acting on a request.

Third-party links

The Website may contain links to other websites and platforms. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

Children

The Website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date of the last update.

Contact us

If you have questions about this policy or how we handle your data, contact us at:

OM SAI (GSTIN 06BSKPT5991A1ZE), Unit No. 109-115, 1st Floor, B Spectrum One, Gurgaon, Haryana – 122011, India
Email: support@omsai.solutions